PromptDoc Urgent Care Clinic

We went to PromptDoc on two occasions for different problems, meeting each time a different, but very knowledgeable and attentive doctor. We'd go there again if necessary

I specifically like Dr. Mazzone. He knows what he is doing and handles your problem. If you only want to be placate and pampered, I would suggest you go elsewhere.

First time visit and it was a good one! Reception staff were fast and friendly and the doctor was also great. Wait times were't long either!

The centre itself is fine. I was not waiting too long, the receptionist was very nice, the rooms are clean etc. My problem is solely with Dr Mazzone.

Never in my life have I felt so negatively about a doctor I have seen. He was condescending, impatient, spoke over me, didnt listen to me completely, was super snappy in the way he was speaking. I found myself looking at the ground like I was some kid in the school Principal's office. He made me feel like I was wasting his time and completely lacked any form of bedside manner. If you go to this medical centre AVOID DR MAZZONE AT ALL COSTS!!!

I checked into this clinic today and the front staff was phenomenal. The ladies at the reception deserve recognition for exceptional service.

I want to add that the doctors follow up with their patients and the ladies at the front desk make the call to find out if the treatment works well. The doctors are great especially Dr. Jay. He does a great job explaining to the patients what the possible issue could be, very polite and professional, just love the place and can't think of any other place that can match their exceptional service.