Canada Worldwide Services

They have been fantastic

Canada Worldwide Services have been providing extra ordinary customer service for our e-commerce business. Zahera our account manager have been always responsive to our queries. Whether over the emails or over the phone, on weekends or after work hours, she has always been very kind and on top of all our inquires.
We would definitely recommend Canada Worldwide Services for your e-commerce business.

Been using e-shipper/Canada Worldwide for well over a decade. We were able to grow our small family run company from servicing just the GTA to all across Canada and then the US. I think its important to separate the shipping problems by courier companies (Fedex, UPS, Purolator, etc) and Canada World Wide as they can't guarantee shipping times or transit times due to the higher demands with online shipping. But what they can do is help us to trouble shoot where applicable and set us up for future product launches. Ever year as they continue to upgrade their platforms and integrations, they are making it easier and more affordable for small businesses to sell their products with ease especially during shutdowns caused by covid. By adding Canpar and then rail service, we have been able to reach more customers across this country at lowered logistics costs. Special mentions to their support teams for assisting with the most basic things as hooking up our zebra printer for shipping labels, to ecommerce integration, and our account manager (Paul) for always checking in on us over the years to not only say hello but see how we are doing during this pandemic. He also lets us know about upcoming services/products that could benefit us in future. It really helps to know that when a logistics platform grows, it opens up the potential for small businesses to grow us well.