Family Honda

I am leasing our second van from Family Honda and have referred my brother and father as clients. Family Honda goes above and beyond to look after their clients, offers very competitive pricing and excellent customer service throughout the whole process. Special shout out to Tony Foggetti for assisting us on our most recent lease and getting us a fantastic price.

Surprised to see that even on a busy morning, the staff were still brother cordious and efficient at least on the surface from what I can see. As I walked in for my appointment the mechanic already started the work almost immediately after signing my order. Yes of course these are dealership prices but it's not too bad. No promises is large and bright and aesthetically pleasing and the interior is clean. There is an adequate waiting area. At this point I have no complaints.

Had a wonderful experience at Family Honda! Paisley Lavega was very knowledgeable and explained every little detail about my new vehicle. She made sure I knew everything I needed to know before sending me home! She made my experience at Family Honda a one to remember. This is definitely a dealership that will take care of you and make you feel comfortable.

Taking a car for service is one of the dullest and most tedious chores. So when the employees are helpful and cheerful and the service happens quickly, yet thoroughly, it becomes a nice experience. The service managers always inform knowledgeably, but they don't pressure. The staff really listens to feedback and acts on it. They have super-convenient online scheduling software so I can schedule my own service appointment and get reminders via text/e-mail. And they are well set up for people to wait for their service to be complete (they have some desk space to work, and couches/TV/ wireless). They also have a shuttle to take you to work or back home and the 2 drivers I have met were very courteous and professional. I plan to always drive a Honda as long as this location is in business and keeps up this kind of service.

I recently bought a 2019 Honda Passport from Family Honda, through Jordan Pizzorusso. I had done a lot of research into the vehicle, as I wanted it to be just right for my family especially comfortable and safe for my two young children who I would be transporting a lot!

Jordan was very easy to deal with. I especially liked his honesty in discussing the pros and cons about the vehicle as well as his suggestions that I also check out the completion, to make sure that this vehicle was the one that I actually liked and that it satisfied all my needs. I made many trips to Family Honda to test drive the vehicle as well to ask him questions in person. He was always willing to take the time out to answer questions and go for test drives. Not once was there any pressure to purchase the vehicle.

One thing that you will notice about Jordan is that he is very knowledgeable in many aspects and not just of the vehicle at hand, but in the auto industry as a whole. This aspect is important when you are trying to narrow down your search of vehicles to buy the best vehicle possible.

When it comes down to the purchase, Jordan was the reason I bought my new vehicle at Family Honda. He was very professional. The day I was suppose to pick up my Honda Passport, Jordan was not feeling well, but he made the trip to the dealership, closed the deal and did the presentation of the vehicle.

There are many dealerships out there, it is the personal touch that I experienced with Jordan, that I would go back as well as tell other people to buy a vehicle from Family Honda!