Citilogistics Inc.

Super helpful, prompt communications when a parcel seemed delayed. Very impressed, especially when it’s usually so hard to get a response from a human being!

It was an okay but an awkward experience. Was told to drop off the package for returning here, dropped it at the door. Package was not protected or anything and could've easily been stolen by someone. Nothing against the people running the place but having a proper, protected drop off area is a little more professional.

One of the best customer service I've ever had! Maricel is always quick to respond and extremely professional. I won't hesitate to contact Citilogistics Inc again regarding all my future Fashion Nova and PLT return packages. Best service!

THANK YOU FOR YOUR HELP, IN HELPING ME SORT OUT THE PROBLEM WITH AMAZON AND THE COMPANY RV BOATS, WITH MY RETURNES PARCEL AND GETTING MY REFUND. VERY HELPFUL AND THANK YOU AGAIN VERY MUCH.

The customer service that I received was so amazing I just had to leave a review. Maricel Mandoza at Citilogistics Inc. went above and beyond by sending a detailed email to Canada Post, regards to my complaint. Canada Post would"t issue a refund, because they said the item was delivered. Maricel checked my tracking number and verified that package was not delivered at this location.Canada Post received verification from Citilogistics Inc, my refund was issued immediately.

Thank you,
Marcia