(January 19, 2017, 2:58 pm)
Often as part of my daily employment, I have to negotiate and order equipment or services from industrial companies outside my traditional scope. Needless to say, I often have a lot of questions and need the supplier to, in some cases, 'interpret' the instructions I've been given to ensure I order precisely what's required.
Eastman was excellent at being responsive and working with me. I needed a variety of annealing equipment and my client was completely satisfied with the result.