(July 21, 2019, 9:12 pm)
I have a stackable unit in a condo and the technician was very responsive. He came out the very next morning, on time within the window they gave, and took a look at the unit. They opened it up, asked me some questions about what we were washing, explained to me what the problem likely was, ran it a few times and ascertained where it was leaking and why. They were very knowledgeable, very polite and personable, and I was glad I had called them. Turns out I will need a plumber to snake the drain, go figure, but at least I know now what the problem is and can fix it. I felt it was a reasonable price for what I got.