Category: | Point of interest, Establishment, |
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Address: | 18401 Yonge St, East Gwillimbury, ON L9N 0A2, Canada |
Postal code: | L9N 0A2 |
Phone: | (289) 803-1204 |
Website: | http://www.stephensons.ca/ |
Monday: | 7:00 AM – 5:30 PM |
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Tuesday: | 7:00 AM – 5:30 PM |
Wednesday: | 7:00 AM – 5:30 PM |
Thursday: | 7:00 AM – 5:30 PM |
Friday: | 7:00 AM – 5:30 PM |
Saturday: | 7:00 AM – 6:00 PM |
Sunday: | 8:00 AM – 6:00 PM |
Good price and equipments. The clerk is courteous and explain everything about the equipment. I received a good orientation to choose and use the best equipment for my needs.
I went to Stephenson’s to rent a sander machine. Unfortunately it did not work and Romaine (AKA lettuce) helped us out without any problems! Great customer service! Will return here on our next project.
Amazing customer service by Romaine. I went in last weekend with my father-in-law to pick up a tool that was a post digger to dig a deep hole for my fence at home and Romaine being on his own that day very busy still manage to help us out very quickly and explaining very nicely how the tool works. He was very helpful. Highly recommend renting tools from there. Great job.
Beyond 5 Star service. What more to say! Romaine has been the most helpful, courteous and friendly person I’ve dealt with in a very long time. From the first day I came in to get information on a project I was tackling, I knew this would be the shop I’d be going back to for as long as Romaine is an employee. I can’t stress how good my experience was at this location and he definitely takes pride in his work.
Thank you for the help and I look forward to coming back again.
Amazing customer service by both Romaine and Mervin. My sister and I decided we wanted to re-do our stone patio that my dad built on his own last year. We weren't sure how we were going fix it as the project was a little trickier than we anticipated, but once we walked in the store looking for a concrete grinder, we met Romaine. He was very helpful and very friendly. He took his time with us, showed genuine interest in helping us out (he even waited for us as our brother FaceTimed us to show Romaine the patio). He recommended the correct size grinder and a vacuum to suck up the dust. That was the first time we had ever rented from Stephenson's. Each time after that, we came back and asked for more advice for what tools we needed and Mervin and Romaine always assisted us to the best of their abilities. We are beyond grateful for their help and are so glad we chose to come here rather than Home Depot (they do not always have the best customer service). In addition, their prices are affordable which gives you the freedom of starting and finishing tasks without it being a financial burden during this pandemic.Thank you to both Romaine and Mervin for their customer service skills and we will definitely be back here for our next home project.