Category: | Electrician, |
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Address: | 3151 Aurora Rd, Newmarket, ON L3Y 4W1, Canada |
Postal code: | L3Y 4W1 |
Phone: | (437) 889-7179 |
Website: | http://www.bulldoggenerators.com/ |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
Really great company to work with. They care about their brand and their customers. Alaina is always friendly and polite! Would recommend
This company stands behind their promises. I had a quote and due to an error on their end it ended up costing substantially more to get the generator install. When I called to report this issue the company assured me that there would be no extra cost to myself and they would absorb the difference. Not only did they take care of the cost, they called the contractor back to have them return to the site and complete the work as promised. Truly a great experience despite the initial set back. I would like to personally thank Joey, Brett, Gina, and Linda. Highly recommended them to anyone in the market for a whole home generator. They do take care of their clients.
***UPDATE***
This company goes above and beyond in regards to customer service. I had recently purchased a Kohler 20KW unit from them and had it delivered and when the fire up of the unit was conducted; the engine seized up. The tech (Joey) immediately called the office to inform (Thursday) them of the issue and assured me that this would be taken care. That same day I spoke with Gina (Thursday) in the office who apologized for the defective unit and set about arranging for an immediate replacement. Due to the issue with the unit’s engine a new engine was set for replacement the following week. I received a call from Joey afterhours on Thursday to let me know that the owner of the company (Bob) had pushed for a complete replacement of the unit as opposed to an engine swap. Gina also refused to accept any monies owing on the install/unit until the new replacement was installed and verified.
Joey and Brett arrived early on the day of replacement and spent the better part of half a day installing and load/stress testing the unit.
I cannot say enough good things about this company apart from they truly treat their customers’ right and go above and beyond.
Pleasure having them as the company for my generator.
These guys really know what they are doing. Thanks Bulldog