Category: | Point of interest, Establishment, |
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Address: | 151 N Rivermede Rd, Concord, ON L4K 0C4, Canada |
Postal code: | L4K 0C4 |
Phone: | (877) 228-6616 |
Website: | https://www.broadconnect.ca/ |
Monday: | 9:00 AM – 5:00 PM |
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Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
I have been a customer of Broad-Connect Telecom for only a few weeks and already found that the team at Broad-Connect to be extremely prompt and attentive to my telecom needs and I have high standards to meet. I have been looking for not only a business phone solution but a solid contact person and customer service rep and I found that in Jey Chandrasegaram. I am not a technical person and Jey and his team were able to help me get my system up and running to start helping our clients. If you are looking for a professional telecom company that delivers, Broad-Connect should be your choice. You won't be disappointed. - Greg Rennie | Hasu Behavioural Health
Big Al's Aquarium Headoffice and Corporate locations have moved over to Broad-Connect Telecom Inc about 2 years ago now, the transition was seamless and well executed. Very minimal downtime experienced.
We have several locations and services provided from Broad-Connect, which includes hosted PBX cloud solution, Call Centre Application, VDSL connections at our store locations and 100 MB Fibre connection for our Headoffice location. We recently expanded to the US market using the same system.
Service has been great from day one. Quality of service is 100% better that what we experienced from our previous provider. Functionality of Broad-Connect service has allowed us to do more with our system and will allow us to expand service to our Franchise locations in the future. We are finally on the right platform to grow our business further.
Our only regrets with this entire process is that we should have done the move a lot sooner.
You are in good hands with Broad-Connect Telecom team as they truly care about the customer experience and will ensure your needs are addressed in a timely manner.
Keep up the great work!
We've used Broadconnect at our office for over 5 years and have been very satisfied with their service and pricing. Compared to some competitors, they really offer a truly flexible and impressive list of features. The service uptime is pretty good. A few times we had to call the support (call quality wasn't great and one time new phones configuration got reset), but overall - Broadconnect is a great VoIP provider.