Innovative Audiology

Normally, I visit an audiologist downtown for my hearing tests and hearing aid programming. For years, I was under the impression they were thorough and knowledgeable.

Recently, I visited Innovative Audiology for the first time. They were the closest audiologist I had access to and the reviews seemed good. I called in about 20 minutes before closing and Alen was kind enough to take me in for an unscheduled hearing test. Their equipment was clean and their facility had new testing apparatus (much newer than my downtown audiologist). In the end, the hearing test procedure was performed to the same standard I've come to expect over the years at my downtown audiologist.

Once the hearing test had concluded, Alan offered to take a look at my hearing aid settings to ensure they were best suited for my most recent hearing test results. I noted that they were just about to close up shop, but Alen said he was happy to stay.

Alen was able to identify settings that my previous audiologist had incorrectly programmed. After 30 minutes of thorough and patient evaluation from Alen to ensure all the settings were tailored to my hearing loss profile, I honestly can say that I'm hearing better than I have in my entire life.

Sometimes, you think you know what good is. Then, you meet someone as dedicated to their craft as Alen is. I genuinely can't recommend this place enough.

Alen was highly professional and knowledgeable when he explained the different steps to the hearing test and what was being tested in each. He took the time to explain my hearing loss from mild, moderate to severe. I can confidently recommend him to other people knowing he will always have their best interests in mind.

Alen was great. I got a hearing test and he walked me through the whole process and explained everything. Very welcoming staff. Will get some custom ear plugs when I go back!

Loved the service my grandfather received when I took him here for a new hearing aid. The technician made the experience fun and fast and my grandfather also loved that he spoke Russian. Would absolutely recommend.

Just had a wonderful experience getting a hearing test in this brand new and state of the art facility. The staff was friendly and inviting, and Alen is a master of his trade. Highly recommend you check this place out !