Baskin-Robbins

Friendly staff and amazing food!

Baskin Robbins as a whole carries good ice cream, there's not much to say about a franchise, especially if the products come directly from head office, there's not much variables that can go into evaluating the product itself.
The people, however, can make or break whether I choose this location vs another location, even if it's further out. I believe I've been served by the franchise owner herself a few times, and if she's not the franchise owner, then she is someone of importance in making decisions as I've seen her discussing to a technician on the fridge operations before.
If the hired staff is rude, I can somewhat overlook it, but if anyone above the supervisor level is rude, then I have no tolerance for it, and based on our past couple times visiting, we ought to be going to a different franchise for ice cream.