Category: | Clothing store, Shoe store, Store, |
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Address: | 1 Promenade Circle Unit #Y006, Thornhill, ON L4J 4P8, Canada |
Postal code: | L4J 4P8 |
Phone: | (905) 886-6625 |
Website: | https://urban-planet.com/pages/urban-kids |
Bought a hoodie for my daughter that was on sale at the $5 rack. The actual price tag itself said $10 so I confirmed with a sales associate that it was indeed $5. She confirmed that it was as was everything else on the rack. So when we went up to purchase I noticed that they charged me $7.
Questioned the difference with a different sales associate and made a point to tell them this was confirmed by one of her colleagues. Pretty much given the run around on the origin of the price. Yes I know it’s only a 2 dollar difference but you guys really need to have better communication between everyone on prices in your store.
Quality wise I’m honestly not expecting much for a $5 dollar hoodie. Or wait is it $7? I don’t know anymore.
Nice and not to much rush and good stores!
The manager Lena was very patient and helpful. Very happy with the service I got. Thank you so much!