Category: | Car repair, Store, Point of interest, Establishment, |
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Address: | 40883 Hwy 41, Pembroke, ON K8A 6W5, Canada |
Postal code: | K8A 6W5 |
Phone: | (613) 735-0163 |
Website: | http://www.valleyautomotive.ca/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
We are a auto body shop and we deal with Valley once in a while - in May of this year, we bought a tail light for a 2015 Mazda CX-5, and it had a very light hair line in it, nothing serious so we tried to install it. Unfortunately, when we pushed it in - it cracked.
Fast forward to July, we were looking for the tail light again and saw that Valley had another one for sale. I called and they quoted me $150. I told Rich the sale guy the story of what happened , hoping maybe I could get a little discount for the misfortune that we had - he instead offered us the new light no charge on exchange. We were pretty shy to take it free - and offered a couple of times to pay in earnest, he said no worries.
How can we possibly buy from someone else in the future if Valley has the part in stock? Just amazing.
Sean
IMPACT AUTO BODY OTTAWA
I can't say enough great things about valley automotive and all their staff! This place has saved me on many occasions including last week when 1 hour before I was to drive to halifax (1700km) and had a noise come up like a bad bearing. I called and in less then 30 minutes they had all the parts ready to go at a great price. Thanks valley
Great! Needed a trailer tow module for my truck. A fraction of the cost of a new one at the dealer. I called the night before and it was waiting for me by 9am the next morning. Working perfectly in my truck now
I bought an engine from these guys for an F150. Couldn't install for a while but Richard was very understanding and an amazing guy. He is still willing to help even though the warranty period had expired. Hard to find guys like Richard and his team. Highly recommended.
I recently had the pleasure of discovering Valley Automotive, a hidden gem in the world of auto recyclers. Their exceptional range of auto parts combined with their unwavering commitment to customer satisfaction truly sets them apart.
Valley Automotive impressed me from the moment I stepped into their facility. The knowledgeable and friendly staff greeted me with a warm welcome and were eager to assist me in finding the specific auto parts I needed. Their expertise in auto recycling became evident as they guided me through their vast inventory, ensuring I found the perfect components for my vehicle.
What sets Valley Automotive apart is their unwavering dedication to customer service. Their staff was patient, attentive, and genuinely interested in helping me find the right parts, making the entire process a breeze.
In my search for comparable businesses, I also came across Woodbeck Auto Parts, which offers a similar level of excellence in service. Their knowledgeable staff provided exceptional assistance, going the extra mile to meet my auto parts needs.