The Source (Retail Store)

Got my HP ink cartridges at The Source. The young lady was very polite and professional. Right cartridges at the right price. Thank you.

This store isn't my usual store as I am from out of town but they had Osmo products in-store so I thought I drop by to pick some up. I wanted to say I was quite impressed with the service and for many reasons.

1. I had received a birthday coupon but for some reason, it didn't work. Matt figured out that it wasn't activated and was kind enough to call customer service to try and activate the coupon. He went above and beyond to ensure my experience was pleasant and provided a solution to my problem. I felt valued as a customer and really appreciate the extra effort he took.

2. There was a man that walked in without a mask and I've personally witnessed in other stores, staff would never say a thing. Sue was quick to kindly ask if he had a mask and he pulled one out and put it on. This made me confident to shop at The Source because she ensured it was a safe environment for all the customers.

I wanted to thank Matt and Sue for such a positive experience today!

Brandon and Ian were wonderful they didn’t get frustrated because I’m old they really knew their stuff and gave me a great deal. I would definitely come here again.

Matt and Sue are simply the best! Every time I come in they greet me with warmth and hook me up with sweet offers! These are definitely the folks you want to look out for when you visit. Top tier service!

Suzanne the store manager is absolutely amazing
My grandsons computer stopped working and he Had to have a replacement for Monday.
She was able and more than willing to work through everything with me on the phone and o just picked everything he needs up.

Well done to a caring person and a helpful store.