Hume Street Dental Care

I have been going to Hume Street Dental for many years and have had a few issues. None of my issues have ever been with either dentist or the dental assistants, always with the office staff and today was no different. Today I took my children for routine checkups. I took both of my children in at separate appointment times and went in a 3rd time to book followup appointments and make sure everything went through properly on my insurance. The receptionist then blindsided me with a new "Covid Surcharge" for PPE of $15.00 per patient per visit. Not only was I in 2 times before this but also received an email to confirm the appointments and a text message to confirm the appointments, and not once was this charge mentioned. Normally I wouldn't be bothered by it, but literally I feel like they were trying to be sneaky. I'm not impressed at all with the lack of communication I continue to receive from the front office staff. It gets worse and worse. If it wasn't for the great care we receive from the dentists I would have pulled our services years ago!

In this time of Covid I was a little nervous about going back to my dentist. They quickly put me at ease with all of their safety precautions and usual excellence of care. I highly recommend Hume Street Dental.

My son required an emergency visit when a baby tooth broke on a Friday morning. We called Hume Street based on the good reviews. They fit us in that day, took care his tooth perfectly, and were kind and helpful to boot. A great experience all around. Thank you!

Great experience. Dr. Shafiei is a great dentist and very caring. He even gave me his cell number to follow up with him the day after a procedure just to see how I was feeling. I had a dental emergency on a holiday weekend, I called him and he immediately called in a perscription to help with pain until I could get into see him. I also bring my 8 year old to this office as well. He always has a great experience. This team is great with kids, very friendly. The waiting room has games and toys for the kids while they wait. My son looks forward to looking in the treasure chest for a prize at the end of his visit. Best dentist I have ever been to. 10/10 would recommend.

I signed up as a new patient and had an absolutely wonderful experience here today. Their new patient questionnaire was very thorough and made me feel like they really wanted to know about any concerns I had. The dental hygienist I saw was a young lady and she took photos of any teeth that were concerning and then took photos after cleaning to show the difference. She did an excellent job and took thorough notes of any teeth that need to be monitored. The hygienist and dentist also explained any problems I was having and some possible solutions to fix it. I was very impressed.

Best dentist I have ever been to.