Category: | Cafe, Store, |
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Address: | 665 University Ave, Orillia, ON L3V 6H2, Canada |
Postal code: | L3V 6H2 |
Phone: | (705) 619-3528 |
Website: | https://www.starbucks.ca/store-locator/store/1025727 |
Monday: | 6:00 AM – 10:00 PM |
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Tuesday: | 6:00 AM – 10:00 PM |
Wednesday: | 6:00 AM – 10:00 PM |
Thursday: | 6:00 AM – 10:00 PM |
Friday: | 6:00 AM – 10:00 PM |
Saturday: | 6:30 AM – 10:00 PM |
Sunday: | 6:30 AM – 9:00 PM |
So happy they put a Starbucks here! The store is always clean and the staff is always friendly.
Very nice good service. Even made conversation not because they had to but what they wanted to. Great service!
The staff is super nice and considerate! I ordered a drink that ended up really not liking and they gave me a different one for free! Great place to hangout and study.
Such great staff!! Always a great experience here. I went here not long before they closed today, me and my mom had just gotten back from the hospital after hearing some bad news. It was obvious we were both very upset still, but the staff were so friendly, one of the girls gave me an extra scone to cheer me up and it made my night. The coffee is great and their customer service is even better.
Staff are always very friendly, inside is clean. Nice parking lot. BUT...
I personally have never had my drink be wrong (I normally only get the refreshers though so really hard to mess up), but several of my friends have. I brought my sister a “pink drink” and in the 10 minute ride home it had completely separated, usually that takes an hour or two to happen. My coworker showed me a video of her dumping out her drink just after getting back to work and it was completely chunky (an iced beverage with a milk product). My two other friends have had their drink be completely wrong more than once.
They are new in here so small mistakes are forgivable and they are very friendly, but when it comes to bad ingredients or consistently messing up orders (especially with the price range) I think there should be some more accountability. Especially when it comes to possibly spoiled ingredients as that could make someone sick, they only offered my coworker $8 for having to drink a nasty chunky iced coffee (or whatever it was).
If they can sort out the consistency issue then ill be happy to change it to 5 stars because everything else is great.. except the actual thing they’re known for.
Also, this isn’t something they can change but the driveway coming out is terrible. Be really careful with traffic approaching from the left as the exit is in a bend so you can’t see traffic until you’ve started to go (and no one goes the speed limit)