Wolters Kluwer Canada Limited

I have been a Cantax T1 user for many, many years but they have become
progressively more self serving over the years.
I am familiar with the program, so it seems easy but I don't know other T1 programs, so I can't tell how good it is.
Wolters Kluwer tries billing as early as possible. I think they start invoicing in the summer for the next tax season. The working program is not available until February, but they try collecting well in advance. I don't pay them until January, but it upsets me that they try to collect six months in advance.

I wanted to load the 2019 program onto my backup computer and they won't give the unlock key without purchasing it again.

It will be a lot of work changing programs but I plan to investigate different tax program providers for next tax season. I have given them a lot of money over the years and I don't believe that they appreciate my business. They seem professional, maximize profit, optimize pricing, optimize service, but this is not the type of outfit that I want to work with. Others may be the same or worse, I don't know.

They may almost have a monopoly on tax preparation programs as they own several names which may be the source of their methods, but it is worth looking for a company that I enjoy working with. I believe that it is important to have respect and appreciation for everyone and this should go both ways. I will see what else is out there.