My Appliance Store

My experience with Rob and the team was fantastic! They provide great service, are housed by friendly staff, are timely and efficient, and most importantly, provided honest suggestions on appliances based on my lifestyle needs and aesthetic preferences. I am very happy with our washer, dryer, and refrigerator, and know when my old stove bakes its last cake I’ll be heading to Rob for a new one.

I was super impressed at how quick and seamless Rob and his team installed my parents washer and dryer set in their condo. Super friendly team and Rob also took the time to show my parents, who are seniors, how to use their new machines. Exceptional service and great attention to detail. We will definitely be long time customers

We ordered a new 24" washing machine and Rob delivered and installed it on the next day. We live in the old Toronto house and the staircase had only 26", the old 27 machine was able to disassemble. Rob and his brother took time to removed it. Rob offered us a quick tutorial and suggestions on how to use the new machine, he also made a follow up call on next day. Rob and his bother are friendly and easy to due with. Will do business again. Big box stores will not be on my list. Excellent customer service 5 stars.

I wanted to share my personal experience with dealing with the My Appliance Store. For years that I can remember I’ve always bought my appliances from either Home Depot or the Brick. Every single time I’ve dealt with big box stores they always seem to scratch the appliances, scratch my floors or even dent my walls.. 6 years ago I went online and found Rob’s reviews with customers that talked so highly of him I had to check it out for myself.

Coming from a European background my Wife was very Nervous on the day of delivery and installation. Rob came in with a roll out matt that covered our floors and made sure we were both comfortable with the process. When installation was complete he even gave us a tutorial on how to run the machines more efficient which no big box store has ever done for us.

Highly recommend this company to anyone that’s looking for appliances, customer service was an absolute 10-10.

The Appliance store was superior with the delivery service in all aspects, starting with customer service and professionalism in taking the time to explain how are new appliances function. I will defiantly recommend your store and look forward on telling others about the experience.
Thank you so much.