Mr. Big Deals

I do a lot of auctions on HiBid, and of all the ones I have won, Mr. Big Deals is one of the easiest to deal with. Lots of flexibility in pick up times, and well organized. I am there picking things up every week now.

I've been shopping with Mr Big Deals since 2018 and 3 locations later I'm still a huge fan. Customer service has always been excellent for me. I've had no issue communicating pickups or holdovers during covid by email. Lately I've been using the daily waitlist because I can't guarantee what date I'll be in the city to pick up and its been pretty seamless. I've even missed the cut off and called and let them know I'm coming and I'm prepared to wait if need be. Items are always as listed, I've only gotten 2 duds which were as-is items so they were a gamble from the start. Full disclosure I've also bought as is items that were fine. I'm an avid auction shopper and truly they rank in my Top 3.

Love their booking system. Staffs are very efficient and well mannered. Online booking system plus text queue system on the day if you did not book in advance.

No surprises in terms of products and what they auction.

I loved this auction site. Customer service is excellent. Waiting time for pick up is really impressive even not having an appointment.

Today's pick up was flawless. I called ahead, was put on the same day text pick up notice. I received a text saying my items were ready and picked up moments later. Pleasant, fast and courteous