Drain Rescue Plumbers

Drain Rescue Plumbers arrived quickly, within the specified timeframe and cleared our drain. It was such a reassurance as first time own owners to have someone arrive so quickly and fix our problem! Would recommend 10/10

Our sewer line backed up into the basement. Vince responded on time in 2 hours and quickly diagnosed our problem. A crew came the next morning and performed the necessary repairs. Everyone was very polite and professional. They stayed right on the estimate. This really was a rescue and I highly recommend Drain Rescue Plumbers

Vince is amazing at what he does. His customer service skills are on point. It was my first time using this company, and they sent Vince over, really glad they did. I will definitely ask for Vince again in the future! This company is lucky to have Vince on their team!

First day involved digging up part of basement floor to remove broken clay pipe and replace it with PVC. The two crewmen finished in about 6 hours. They weren't very talkative, didn't ask if we had any questions or concerns. We would have liked to be informed from time to time of how things were going etc. Around 4 pm the were out at their van arguing and then suddenly they drove off. We had no idea they were done. Didn't ask us to come down and take a look or explain anything. The second day was much better. Had some weeping tiles and a sump pump installed. We weren't really sure we needed it but went ahead at the urging of Vince. This work was done by Oleg. He was pleasant, showed us the process and asked if we had any questions or concerns. He checked with us before he moved on to each step which made us feel involved and comfortable. When he was done he invited us down to the basement to go over what had been done. He explained how the sump pump and weeping tiles work. He noted that he didn't see any water and all was dry which again triggered our gut feeling that we probably didn't need it but it's done now and will be there for the future, even though we'd never had water in the basement in 25 years. There is still a slight sewer smell after a week so we hope that will be completely gone by the end of the week.

I am very satisfied with the services provided. Quick and professional. Same day diagnosis of the issue and quick schedule to resolve the plumbing issue. I will definitely refer and call again for any further plumbing jobs or projects. Explained everything and guarantee on the work provided. Thank you very much. I am a very happy customer!