Category: | Health, |
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Address: | 5359 Dundas St W, Etobicoke, ON M9B 1B1, Canada |
Postal code: | M9B 1B1 |
Phone: | (416) 239-2200 |
Website: | http://www.homeinstead.ca/etobicoke-ON |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
Home Instead is absolutely outstanding. Our family cannot say enough good things about their professionalism and the top-notch care they and their caregivers provide. They work hard to match caregivers to their patients to ensure a good fit and the admin team really go the extra mile to be supportive and provide helpful recommendations. They also adhere to strong quality monitoring and assurance principles. And best of all, the caregivers they have provided to look after my father with advanced Alzheimer's have all been so good. It gives us such comfort to know he is in good hands and we don't need to worry. Any issues and incidents are also brought promptly to our attention - more quickly even than by the care home he lives in. Thank you!
I have been working with Home Instead for several years for the care of my Mother. Home Instead is very professional when you call them for assistance, pays attention to details and they call you back promptly. Their PSW - Faesa is also very professional in her care of my Mother, arrives on time and is ready to help. She remembers details from one week to the next and is very pleasant in her communication with all. I would highly recommend Home Instead for the care of your loved ones.
My siblings and I reached out to Home Instead after realizing we were struggling with caring for our parents. Our mother had just returned home after 3 months in the hospital with cardiac/respiratory issues. She wasn't in a position to care for herself, let alone our father who was terminally ill with cancer. It was a very stressful, emotional and exhausting time. We met with Ildiko who was extremely passionate and reassuring.
She and her team worked together to put a plan in place to meet our needs. The caregivers that we had the pleasure of meeting and working with were all so reliable, genuine, caring, empathic, professional and loving ladies.
There is no way we could have coped without Home Instead. Eventhough my father has recently passed and my mother's living arrangements have changed, we still stay in touch with Ildiko.
A special thanks to Betty and Linu for their love in the final weeks of our father's life. You touched our hearts.
The McLachlan family
I've been able to rely on Home Instead to provide caring, professional and reliable support to Seniors when they need it most. They respond quickly to assess the situation, and their care giving staff are very capable and committed. The organization's commitment to family and the community they serve is second to none. You're in good hands with Home Instead!
Without the excellent care Home Instead has provided to our uncle over the last year, he would not have been able to remain in his home and continue to live alone. He required assistance with personal hygiene, meal prep, housekeeping and general day to day tasks. Home Instead was able to meet all our needs for his care, and they did it all with kindness, thoughtfulness and respect.
From his caregivers Mary and Bernie, supervisor Diane and the rest of the Home Instead team, all provided care with the utmost professionalism, caring and understanding.
Whenever Mary or Bernie were with our uncle, we were comfortable that he was being well taken care of. We also appreciated the constant feedback from the caregivers as well as Diane. We worked together with our uncle's best interests as a common goal.
We highly recommend Home Instead if you require assistance with caring for a loved one.