Master Drain & Water Works OPEN

Fabulous experience. Vitaliy and his team installed a backwater valve in our basement and it was a more complex issue because we live in a townhouse. He was so responsive and so clearly knew exactly what he was doing. He took care of the permit and some issues that came up with it, came and installed the valve without leaving a mark in the house, and then did and submitted our City of Toronto Rebate. All at a very reasonable price. So professional. I wouldn’t hesitate to ask him back for any plumbing issues we’ve had in our home!

Vitaliy and his crew did a great job of digging up (12+ft down) and replacing our main drain as it was clay and had about 45 ft choked out solid with roots. They dug down deeper on my request in anticipation of our upcoming underpinning of the house and even TUNNELED underground under our porch to save it and make the connection! Very difficult work! They put in a cleanout and backwater valve on the exterior which is amazing to not have it in the basement floor. Very happy and will use them again in the future for this and other projects. Thank you Vitaliy and team!

Thank you to Vitaly and your team! Worked very fast and efficiently to replace the private side of the water supply from 1/2" to 1". Vitaly was very knowledgeable in the upgrade process. Worked carefully around a gas line and knew the precise spot for property line for when he was not permitted to dig further. Initially this was a problem for me (I was stuck with a 1/2" supply from the city connected to my 1" private side) but going by his recommendations I contacted the city and was able to get them to upgrade their side of the water supply to 1" all the way to the water main for no cost. Saved me thousands (around $7000)! The price Vitaly gave me was also reasonable. Overall a very happy customer. 2 thumbs up!

The Master Drain team was quick to show up and provide a quote, which was very competitive. They were quick to set an appointment to do the work. When they arrived they were very professional, nice, and tidy. They left the basement and front yard, where the work was done, clean. We will recommend to friends.

Vital has done two extensive jobs at our apartment building. Since my spouse works for the city we were very happy that this company is licensed. We were given resourceful advice n the work was done to perfection. We did not have to be present at the site as the employees were trustworthy n hardworking. We are keeping this company for any plumbing that may arise. We have recommended this company to all of our friends and family . A big thank you.