Heart & Thorn Canada

I ordered a box of succulents for a friend and it arrived at their place within two days looking even more beautiful than the photo on the website. The flowers and the box it came in are both perfect! Thank you so much for exceeding my expectations!

I started a 3 month subscription for my mom for Mother's Day—the flowers are great! However, they did arrive a full week ahead of the date I ordered them for (*which I know is better than them arriving late, but if the chosen arrival date isn't something that can be obtained I don't think it should be offered to the customer).

The flowers are really nice. I chose the pastel style with a 3 month subscription. The florist putting together the bouquet did an excellent job each time. However, the business has a huge opportunity with its payment processing and delivery dates/expectations. The first month the payment was taken out correctly and flowers delivered in a timely manner. However, in the subsequent months payments were taken early in the month with the flowers delivered very late in the month. If you are looking for the flowers to be delivered on a particular day each month I would not recommend the subscription service. However, if you do not mind the late delivery and are indifferent to the payments coming out of your bank account randomly, then the flowers are nice. The additional $15 delivery for months 2 and 3 were a little bit of a pain as well as I did not expect them and it was not very clear that you would be charged these on the website. Overall, flowers are nice but the business mechanics need some work. Hope this helps !