Spectacle

What a lovely store! I recently purchased some frames here, and the service was great. I would especially recommend Valerie, as she was very knowledgeable and helpful.

Tom and Richard went above and beyond assisting me with a defective pair of sunglasses. Not only was the experience of initially purchasing the glasses pleasant, the exchange was unproblematic. Would highly recommend the products and service at this location.

I recently visited Spectacle and while browsing in store noticed a great collection of Dita and Cazal eyewear. I approached the store's assistant manager, Richard, and asked if they could do a repair to sunglasses I own that are a collaboration between Dita and Cazal. My glasses are a limited edition and I was having much difficulty finding a store that could repair and replace the nose bridge. Richard asked that I bring them in and he would take a look. Within a few days I returned with the glasses and dropped them off. When Richard was back in the following day he contacted me and explained he would need to make some calls to the manufacturer and do some hunting for this piece. I was pleasantly surprised to receive a phone call a week later that they found the part and the glasses were repaired and ready for pick up. I can honestly say that dealing with Spectacle and their staff was one of, if not, the best customer service experiences I've had in a very long time. Ive been to a few eyewear repair places in the downtown core and none of them come close to the customer service experience one will receive at Spectacle. I without hesitation recommend them for any of your eyewear needs. I attached a photo to show how unique and rare this nose piece is. Again fantastic job Spectacle.