St. Joseph's Health Centre- Emergency Department

So far, the best Emergency Department I've visited in Ontario. Everyone was very kind and respectful, from the receptionist to nurses and a doctor.

Toronto is a highly populated city, so, I assume waiting for a couple of hours is regular. I was treated within 3.5hrs, with test results being ready. In at least 3 other hospitals in the GTA, it took me way longer to receive help even though the severity of my cases was higher, not mentioning the rudeness of staff. So, my review is based on the comparison. There's always a place for improvement.

I had to take my son to the Emergency Department last night with an injury, and the staff was great. They had a good process which we moved through very quickly and he was attended to much quicker than I had expected. The Resident Doctor and the Doctor treating my son were fantastic. The Resident Doctor was very thoughtful and thorough, explaining options and process for treatment. We felt well cared for, and were back home in under 2 hours. I was scared to go with COVID cases these days, but it ended up being the best option and experience.