Category: | Furniture store, Hardware store, Home goods store, Store, |
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Address: | 768 Warden Ave, Scarborough, ON M1L 2G9, Canada |
Postal code: | M1L 2G9 |
Phone: | (416) 751-7556 |
Website: | https://www.rona.ca/en/Home-garden-rona-scarborough-golden-mile-scarborough?utm_medium=referral& |
Monday: | 7:00 AM – 9:00 PM |
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Tuesday: | 7:00 AM – 9:00 PM |
Wednesday: | 7:00 AM – 9:00 PM |
Thursday: | 7:00 AM – 9:00 PM |
Friday: | 7:00 AM – 9:00 PM |
Saturday: | 7:00 AM – 9:00 PM |
Sunday: | 8:00 AM – 8:00 PM |
Great customer service and in-store help by staff.
Great experience in person only. I purchased an orbital hand sander online, and it took awhile to arrive. The bag attachment was missing. It shipped from this location so I tried phoning but got no answer. I drove 25 min to get there and met Kaeden at Returns who was immediately welcoming and directed me to the correct department. There was no one there. LUCKILY, I found Jean up on a ladder. Turns out he's the manager. He got me the part, tested it to be sure everything worked, and I was in and out of there within 10 min.
I had a great experience with Rona buying Gazebo (Pergola) from the seasonal department. I selected the floor model as that was the last piece left for that model and i really wanted to take it yesterday with me. Usually any store will take approx. 5-7 days to uninstall it but Matt and his team did a great job getting it uninstalled for me on the same day and were very courtious and helpful. Keep up the good work guys. This is a perfect example of a good customer service.