SCARBOROUGH ACADEMIC FAMILY HEALTH CENTER

Dr. Gwen Rajakumar is amazing!!! Knowledgeable, professional and compassionate. I never feel rushed and one of the few doctors around, that allow patients to bring up more than one concern/ sickness/ illness. High recommend, truly blessed to have such an amazing GP

Pros: I have a very good family doctor, she have been my doctor for 5 years now, never charge for any of my school forms and even my work forms. They always accommodate me and the staff are always helpful. Dr. Rajakumar sees me on time whenever I book an appointment. I only wait if I try to get a same day appointment. But good thing is she accommodates me whenever I am sick even though I don't have any prior appointment. I can't believe how people here had a very bad experience. Cons: Long holding time in the phone. It's hard to book appointments right a way, you have to book it way early. And they don't answer calls at lunch time. So it's hard for me to call them since I work full time. Wish that they answer phones @ lunch time.
But overall I feel being cared for as a patient by my doctor and the staff in this clinic.

Wow so surprised with the reviews. I was just there few days ago. Contrary to the reviews I see here, I have a very good experience with my family doctor in this clinic. I can't believe people actually experience this things in this clinic. Well on the other side speaking from my experience, and just to be fair. My doctor is very kind, helpful and never rush, Front desk staff are very friendly, accommodating, never had problems with booking appointments, and they never failed to call us to remind us of our appointments, (I have 3 little kids so I always have appointments in the clinic) and the nurse is very very good and friendly with my kids as well. I love how they treat us as their patients. I have been a patient here for as long as I remember and I registered my kids and husband with them as well. Never had a bad experience with the staff and our doctor is the best. I highly recommend this clinic to everybody especially for families with little kids like us.

Contrary to some reviews I loved the staff here. Always so nice to me and my daughter. Never felt rushed and My doctor always answered any questions. I would still be a patient if I had not moved to a different city.