Scarborough Health Network - Centenary hospital

I had to go to Emergency and although the wait was long, every nurse, doctor, volunteer, and member of hospital staff that I encountered was pleasant, professional, and informed. Some of the staff are working 12+ hr shifts and a little politeness and kindness on the part of the patient I’m sure goes a long way. I’m grateful for such compassionate care during an otherwise stressful and scary time. Thank you Centenary!

My Dad was there for a heart procedure at the cardiac short stay unit and the staff there was excellent. The nurses were kind and attentive. Took the time to explain what they were doing every step of the way. The Doctors, nurses and operating team all introduced themselves and put my Father who spoke limited English at ease. They pointed me to a comfortable spot to wait while my Father was being tended to, and gave good estimates for how long I would need to wait and return back to the recovery room. Post Op, the nurses did their best to make sure my Dad was recovering well. Made sure he had juice and water to drink after fasting for over 20hrs. When he was moved to his room overnight, the night nurse introduced himself and did all the same things as the nurses in the Cardiac unit. While there are some terrible reviews for this hospital, we did not see this at all. Hope those with positive experiences will take time to post their experiences and not have these views so lopsided.