Menchie's Frozen Yogurt

Go there often even w/ other good options in neighborhood. Always tasty and the owner and staff do a great job.

Great place to have a treat and play a board game with the kids!

Fabulous staff, very friendly and extroverted. Great yogurt as well!

As it is a franchise flavour and toppings selection and quality was great. They also have a small overhang that they have a couple outdoor tables to eat at. Overall it was a good frozen yogurt experience but I would not say it was the best Menchies experience I have had.

It was very warm inside so as you waited your turn to fill your cup or to pay a lot of the frozen yogurt melted. The outdoor seating is a great idea however, pedestrians who are not customers stop and occupy the seating. Menchies staff / management don’t seem to take much notice or action in this regard. I have visited twice now where none of the tables outside were available and not one of them was occupied by a customer.

I’ve always been a big fan of Menchie’s, and, as a result, I have been to about 15 of them around the city, and elsewhere.

I now will only go to this Menchie’s, as the staff has always been the friendliest, the owner is always there, knows people by their names, hosts live music nights, and is always willing to accommodate or help in anyway possible.

I just had some friends in from Europe, and I told them I was going to take him for a dessert treat after a beautiful dinner.

They were blown away, not only by the fantastic taste of the frozen yogurt, but of how fun the store was, with boardgames, families playing, and a great environment!

One last note, I have always had my Menchie’s points card, and it has always been mixed up with two accounts, and I have always mentioned it at every store that I have gone to, but when I mentioned it to this store owner, he instantly offered to call head office the next business day and have it all straightened out for me.

That is top level customer service.

I go often, and I will go again!