Category: | Car repair, |
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Address: | 961 Roselawn Ave, York, ON M6B 1B6, Canada |
Postal code: | M6B 1B6 |
Phone: | (416) 246-9666 |
Website: | http://northwestcollisioncentre.com/ |
Monday: | 7:00 AM – 5:00 PM |
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Tuesday: | 7:00 AM – 5:00 PM |
Wednesday: | 7:00 AM – 5:00 PM |
Thursday: | 7:00 AM – 5:00 PM |
Friday: | 7:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Had a fantastic experience with John D'Ippolito (owner) and the North West Collision Centre team. After a holiday weekend fender bender, John gave me several options to fix the fender. He said it was completely up to me and gave me zero push-back when I opted for the least expensive option. His team worked fast and did a fantastic job just as he described. I will definitely take my business back to John in the future.
John was very professional, he explained his quote in details answering all my questions and delivered on budget and on time. I had a great experience and would highly recommend them.
What does Honesty and Integrity look like? It looks like John D'Ippolito of Northwest Collision Centre.
I needed a comparative quote to repair the stain that was left on the hood on my car from a leak in my underground. I had a quote in hand from another auto body place in the amount of $1,200.00. I was told that it needed to be painted, etc. I expected to get a competitive quote from Northwest Collision for about the same amount.
John D'Ippolito had a look at it. To my utter amazement, he told me that it is an easy fix. In fact, I could even do it myself and gave me the instructions too. But John did not stop there, he simply got a polishing compound and buffed out the stain for me. No hassle. No charge. My car is as good as new.
“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” – Douglas Adams.
Thank you, John for restoring my faith that there is still honesty and integrity out there with a good healthy dose of what customer service means.
John and his team did an excellent job on my car for a reasonable price. His email responses were always fast and clear. I highly recommend his shop.
John is one of the most honest and hardworking guys in this industry. I’m proud to know him and refer anybody to him. Keep up the great work.