Category: | Gas station, Point of interest, Establishment, |
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Address: | 700 Franklin Blvd, Cambridge, ON N1R 7Z1, Canada |
Postal code: | N1R 7Z1 |
Phone: | (519) 621-4309 |
Website: | http://alspumps.com/ |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
Armando and his team were great. Very responsive in providing a quote. Overall service was great.
Very very friendly people!
My husband and I had an incident with a driver for this company on the highway which was extremely dangerous and terrifying, especially considering our 9 month old son was travelling with us. Had my husband not been tactful in his driving, we surely would have had a fatal crash. Since the company number was posted on the vehicle, I immediately called to report what had happened. Albert responded immediately the following day, as they were closed when I had called. He was extremely courteous and professional and apologized for what had happened, assuring me that he would speak with the driver and get to the bottom of things.
I just wanted to leave a review about this experience and to say that though everyone makes mistakes, not everyone is willing to own up and fix them. I feel that Albert genuinely cares about his business and potential customers and though I have no experience dealing with his actual services, I can say that someone who responds so promptly and respectfully to an issue that someone has, that isn't even a customer, is surely a great and trustworthy business owner. It is rare now to find great customer service like this, let alone companies that care even when a sale isn't on the line.