Category: | Health, |
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Address: | 350 Conestoga Blvd, Cambridge, ON N1R 7L7, Canada |
Postal code: | N1R 7L7 |
Phone: | (519) 624-2020 |
Website: | http://www.cambridgeeyecare.com/ |
Monday: | 9:00 AM – 5:00 PM |
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Tuesday: | 9:00 AM – 8:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 8:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Excellent customer care and service! They really go above and beyond!
My experience at Cambridge Eye Care has been excellent. No hard sells, no pressure to purchase anything that I didn’t want, and ready availability for appointments despite the fact that this is clearly a busy and fast-moving clinic.
Without fail, the staff at the front desk are cheerful and welcoming, and were very helpful in making sure I had access to all the right rebates for my contact lenses. A special shout out to Trena, who is unfailingly friendly and greets everyone with enthusiasm and kindness. I never felt rushed despite the busy atmosphere.
Dr Wood is exceptionally kind and thorough and provides excellent education around eye conditions and products. She even discouraged me from choosing an expensive new product that would not have been right for me (a new type of contact lens), which really is the mark of someone you can trust with your eyes. She carefully explained to me why certain products would not work well for me and worked with me to find a solution that suited my eye health and remained within budget. This is saying something, as I’ve always preferred to order contact lenses online, and due to Dr Wood’s excellent care I had no interest in doing so this time. I trust her advice and know that the clinic will be there to support me should I run into any problems.
I began as a new patient with the clinic just a few months ago, and I wish I had discovered this team sooner. I can easily recommend this clinic without hesitation.
My husband & daughter are active patients with the Cambridge Eye Care specialists. Everyone is super kind, helpful, & knowledgeable. We never have had a complaint or concern. My husband has been seen by Dr Lennox for 25+ years & she is qualified to work with individuals who require Assistive Devices & work under ADP. This is one of the few places around who are. We highly recommend this eye care establishment for ANYONE & everyone, even if you don’t require glasses but need to see how the health of your eyes are. They truly look after you & have your best health in their best interests.
Staff are great there! It's a bustling place but they're well organized and always have a smile and positive customer service. Optometrists are very knowledgeable and helpful.
I went here today to get some new glasses. There was no wait as I was seen 2:55 even though my appointment was for 3:00! The staff were exceptionally nice and the optometrist I saw was extremely pleasant and knowledgable. The location is beautiful and they have a great selection of glasses frames. I was very impressed with my visit.