Category: | Health, |
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Address: | 51 Benton St, Kitchener, ON N2G 3H1, Canada |
Postal code: | N2G 3H1 |
Phone: | (226) 240-3014 |
Website: | http://www.bentonmedicalclinic.com/ |
Monday: | 8:00 AM – 6:00 PM |
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Tuesday: | 8:00 AM – 6:00 PM |
Wednesday: | 8:00 AM – 6:00 PM |
Thursday: | 8:00 AM – 6:00 PM |
Friday: | 8:00 AM – 6:00 PM |
Saturday: | 9:00 AM – 3:00 PM |
Sunday: | Closed |
I use this place for walk in services. Doctors have always been fast and helpful. Great service from all the staff.
EDIT: After reading more reviews, it seems like the reception being hostile is a pattern. Owners, take note. There's demand for clinics but building a negative reputation is not something you want.
Receptionist incredibly rude; asked a simple question about walk-ins and timing during COVID-19 and was told "Just walk in" despite their messaging on the telephone saying NOT to do this and try to book.
The receptionist cut me off several times during our conversation.
Reframing and asking "Is there a better time to come?" resulted in an aggressive tone that made it clear helping patients wasn't the intent.
This place isn't friendly to walk-in patients right now. Hostility is not excussble in any business.