Steel n ink Waterloo

My son wanted to get his ears pierced for his 7th birthday, and I ended up picking out this place because it had great reviews and fair prices. Upon arriving, it was a very welcoming and friendly vibe, both girls at the front desk were very nice and informative. Sarah was the one who pierced my sons ears (he’s a very shy kid) but she made sure that he was comfortable and took her time with him. I will definitely be recommending this place to others and will probably make a trip back there eventually for myself!

Great experience! Friendly + helpful staff and clean + welcoming environment :)

Got a double helix piercing done by Sarah and it went great! Very informative on aftercare and on any questions I had. I was also given an aftercare instruction sheet which is great to look back on since my memory isn’t too good

Would go again for future piercings!! :)

Such a great team!! I stop by for walk In about piercing inquiries and they were knowledgeable and wonderful! Answers all my questions with relevant information! Overall it was an amazing experience!

I had my conch done today with Sarah at the new location at Conestoga Mall and the whole experience was easy! I loved that I could book my appointment online and complete the waiver ahead of time. When I went in today for my appointment, not only were Sarah and the rest of the staff professional and easy to talk to, but it was a super painless (as painless as piercings can be anyway), and a quick process from start to finish. They have you pick out your jewellery and pay before, so you can leave as soon as you’re ready after the actual piercing gets done. Sarah informed me of her recommendations for proper aftercare and I left today feeling extremely well cared for. 10/10 recommend going to Sarah for all your piercing needs!
Edit: I recently went back to see Sarah to get my daith pierced and she did a great job again! The staff are all consistently professional and offer excellent service. Both times I went I booked in for their $30 piercings on Wednesdays, this helps make getting pierced more affordable!

Great Staff, friendly and very helpful.
Shop is super clean and inviting plus the jewelry selection is fantastic ♡
Sarah is fantastic, she has now given my daughter 4 piercings and we will definitely see her for more as my daughter is not done yet!!