KFC

We went to this KFC on the evening of December 27th. The worker who took our order and the worker who bagged and presented us our order were both wonderful. I ordered two extra pieces of chicken, and before we left I checked the receipt and noticed the two pieces of chicken weren’t on there. I asked the worker who gave us the food if my chicken was in the bag, and they turned around to a worker in the kitchen and told her that they needed two pieces of chicken. The worker in the kitchen was insanely rude. She says, in a very rude, snarky tone of voice, “For what.” And then the worker who was helping us explained why, and she says, in an even more rude tone of voice “well ring it in then.” She spoke to her coworker like they were dirt underneath her feet, while multiple customers were standing at the counter. Her tone was disgusting. She was also in the kitchen with her hair long, dark hair down. No hair net or ponytail. Being insanely rude to coworkers and customers while violating the health code is pretty ballsy.

Additionally, an older gentlemen ordered after us, and the girl who took our order had finished her shift. This women comes from the back, and before the old man could even speak, snaps out “For here or to go.” I was baffled. I worked in fast food for 6 years when I was younger, and I had never spoken to, or been spoken to like that before. I understand bad days come around, but to treat your coworkers and paying customers like that is unacceptable. It seemed as if she was making everyone around her miserable. I don’t know if she was the manager or what, but both my partner and I left and couldn’t believe what we just witnessed. She might need some customer service training, or to be reminded that her job is to be polite to people, and if she doesn’t want to do that, she should find a different job.

The woman who took our order was wonderful. She was even able to get me hot water to make tea with. I really appreciated that gesture.