Propane du Suroît (Sainte-Martine)

Contact and Address

Category:	Clothing store, Store,
Address:	1325 Boulevard Saint Jean Baptiste O, Sainte-Martine, QC J0S 1V0, Canada
Postal code:	J0S 1V0
Phone:	(888) 427-1706
Website:	http://www.groupesuroit.ca/

Hours:

Monday:	8:00 AM – 5:00 PM
Tuesday:	8:00 AM – 5:00 PM
Wednesday:	8:00 AM – 5:00 PM
Thursday:	8:00 AM – 5:00 PM
Friday:	8:00 AM – 5:00 PM
Saturday:	9:00 AM – 3:00 PM
Sunday:	Closed

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Most Recent Reviews

(October 25, 2018, 6:37 pm)
Im not sure what happened to this company but the service is terrible. I needed maintenance on my stove and a delivery of propane. Never had problems in the past. Today, I call to book both the above services. Person #1 says he can book the delivery but not maintenance, he has to transfer for that. Ok, fair enough. 5 minutes on hold, a young woman picks up the line, talks to her friend, clears her throat, and then hangs up on my before even saying hello. I call back. On hold 5 more minutes, someone comes on with "please hold" and dissapears for 5 minutes. When she actually bothers to answer the phone, it is to transfer me yet again. Guess what, that person is not there and I just get voicemail. Try calling again, but on hold again for almost 7 minutes. So 20 minutes on the phone, 3 people, everyone passing the buck, no one can schedule a simple appointment, and they don't care at all about loosing customers.

UPDATE: I was contacted by the head of customer service with regards to this matter. I am very satisfied with the way in which this complaint has been handled. No excuses made, acknowledging that what occurred was not acceptable. It is clear to me now that this was likely an isolated incident rather than a systemic problem, and the folks at Propane du Suroit have responded professionally and appropriately.
(September 15, 2017, 11:39 pm)
Good service with a family feel aproach!!

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Photos of Propane du Suroît (Sainte-Martine)

Propane du Suroît (Sainte-Martine) | 1325 Boulevard Saint Jean Baptiste O, Sainte-Martine, QC J0S 1V0, Canada | Phone: (888) 427-1706

Propane du Suroît (Sainte-Martine) On the Web

Propane du Suroît in Sainte-Martine, QC

Company description Propane du Suroît offers Fireplace Stores services in Sainte Martine, QC area. To get more details you can call us on (888) 427-1706.

Propane du Suroît (Sainte-Martine) - Hours & Reviews - 1325 ...

Propane du Suroît (Sainte-Martine) - Company in Sainte-Martine, QC - 1325 Bd St Jean Baptiste O, Sainte-Martine, Québec. Read verified and trustworthy customer reviews for Propane du Suroît (Sainte-Martine) or write your own review.