Category: | Furniture store, Home goods store, Store, |
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Address: | 1451 Boulevard des Promenades, Saint-Hubert, QC J3Y 5K2, Canada |
Postal code: | J3Y 5K2 |
Phone: | (450) 926-9400 |
Website: | https://www.thebrick.com/store/details?storeid=4239 |
Monday: | 9:00 AM – 9:00 PM |
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Tuesday: | 9:00 AM – 9:00 PM |
Wednesday: | 9:00 AM – 9:00 PM |
Thursday: | 9:00 AM – 9:00 PM |
Friday: | 9:00 AM – 9:00 PM |
Saturday: | 9:00 AM – 5:00 PM |
Sunday: | 10:00 AM – 5:00 PM |
They let us shop without harrassing us and were available when we neede them as well as being knowledgeable!
(Edit: After talking to the management back and fourth, we finally managed to get a replacement. It still took over a month though.)
We bought a samsung oven, dishwasher and fridge. We payed 400$ extra for the black stainless version for the 3 appliances in parts because the salesperson kept telling us that it is a very durable surface and cannot be easily scratched. We even bought an extended warranty for another 500$ for the three appliances.
The delivery guys brought everything in including the fridge. Five minutes after they left we noticed that the protective plastic cover from one of the fridge's doors was missing and that it had 3 deep scratches on it. Moreover, the delivery guys did not bother placing the fridge all the way into its designated space and only when they left, we noticed that it was sticking out so much that it was blocking half of the kitchen's entry. In store we made sure that the height and width would fit. However, you can't really tell the depth of a fridge when it's on display since all of them are alligned one next to the other.
So we contacted brick 10 minutes after delivery telling them that we want to exchange it for a more expensive model and pay the difference in price, firstly because it had 3 deep scratches on the door and because it wasn't fitting into the kitchen. We were told to contact samsung to fix the door and they did not take any responsability for the issue. Samsung didn't want to fix my issue either stating that it was the store's responsability. Now, anytime I contact the Brick they take a week to reply to my emails and hope that I will just let it go.
I've been a client for a long time but this just made me lose faith in their customer service. The fridge has been sitting in the middle of the kitchen with all the protective covers (except for that one door) for the past two weeks and the Brick doesn't want to do anything about it.
You would assume that if there is a problem with your purchase and that you contact the store within the 10 minutes after the delivery, they would try and fix it. Well, that's a wrong.
When I shop for furniture, Brick is always on my list of stores to visit even though I might end up buying elsewhere. They have a decent selection and service is good. But you'd be a fool to pay list price when they have specials regularly and/or if you know how to negociate. Also, make sure to check the items that interest you on their website and at other places online. Sometimes, you'll find the same item at a lower price online but they'll honor it and match the price.
Brick opening hours in Saint-Hubert (450) 926-9400. Call. Get directions . Website Brick opening hours in Saint-Hubert. Open now. Closes in 10 h 32 min ...
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The Brick. 2 likes. Détaillant d'ameublement de meubles, de matelas, d'électroménagers et d'appareils électroniques de qualité à prix réduits. ... +1 450-926-9400.
Opening times not supplied. Phone The Brick on 450-926-9400.
See contact information and details about The Brick. Jump to. Sections of this page. Accessibility Help. ... Call +1 450-926-9400. HOURS. Closes in 25 minutes. 10:00 ...
Brick, Furniture store in Longueuil, Québec, 1451 Boulevard des Promenades, Saint-Hubert, Longueuil, QC J3Y 5K2 - Hours of Operation & Customer Reviews.
Brick - 1451 Boul des Promenades, Saint-Hubert, QC Situated at 1451 Boul des Promenades near you, Brick is a merchant included in the furniture - retail section of Canpages.ca online directory. Phone 450-926-9400 to contact Brick that is close to your area.
Brick, Phone Number (450) 926-9400, is located at 1451 boul des promenades, Saint-hubert, QC, J3Y5K2, QC Canada. Outside Saint-hubert Area, Dial +1 4509269400.
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Brick Saint-Hubert - 1449 Boulevard des Promenades, Saint-Hubert, QC J3Y 0C2, Canada (450) 926-9400