Category: | Point of interest, Establishment, |
---|---|
Address: | 20500 Route Transcanadienne, Baie-d'Urfé, QC H9X 0A2, Canada |
Postal code: | H9X 0A2 |
Phone: | (800) 554-2436 |
Monday: | 7:30 AM – 6:00 PM |
---|---|
Tuesday: | 7:30 AM – 6:00 PM |
Wednesday: | 7:30 AM – 6:00 PM |
Thursday: | 7:30 AM – 6:00 PM |
Friday: | 7:30 AM – 6:00 PM |
Saturday: | Closed |
Sunday: | Closed |
I had recently an issue with one of their dog food products bags (factory mixing/ratio issue of added freeze dried protein to kibble).
After contacting the customer service phone number, my questions about the issue were answered in a professional manner, and I was promptly sent a coupon for a free bag to compensate for the product that I had previously bought that didn't meet my or their standards.
They stand by their 100% customer satisfaction guaranteed policy and besides that one poorly mixed bag, my pets and I have been very pleased with their products.
Best products on the market
Great