GLS Canada (Dicom)

One carton from a 4 carton shipment was not delivered and upon contacting GLS to advise of the issue, they responded immediately and diligently tracked the missing carton keeping us informed all the way along. The entire process was resolved in less than a week. Their customer service was excellent. We won't hesitate to continue to use GLS for our shipping services.

Totally unrelated to the business itself. But tonight my vehicle broke down in rush hour traffic. I was being honked and yelled at as though I planned to inconvenience everyone. Vehicles were racing around me! I couldn't safely exit my vehicle. I was approached by two GLS employees that helped me with some fuel and pushed my vehicle out of the way. God bless these 2 men! A huge appreciation for their efforts and humanity! Again I thank you so very much!

Thank you so much to Paul & the GLS team for a wonderful shipping experience.

They have been prompt, efficient, and have gone above and beyond to ensure our customers orders were delivered quickly and were handled with the utmost professionalism.

Any question or concern was handled with grace and care, I cannot say enough great things about the experience we have had with their Customer Service team.

Would highly recommend the GLS team for your business needs. We look forward to a continued partnership together.

I have worked in many call centers as a customer service agent over the years but I must say this is the best place I have worked so far. The management is always available. Open door policy. Friendly and understanding to your needs. They will always try to accommodate you with your requests if possible. I feel like it's a second family :) I am very fortunate to be part of this team !