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Landau Sacamoto Inc

(2 Reviews)
400 Rue Stinson, Saint-Laurent, QC H4N 2E9, Canada

(514) 745-7287


Contact and Address

Category: Car repair,
Address: 400 Rue Stinson, Saint-Laurent, QC H4N 2E9, Canada
Postal code: H4N 2E9
Phone: (514) 745-7287
Website: https://www.landausacamoto.ca/

Location & routing

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Most Recent Reviews


  • (July 25, 2017, 1:12 pm)

    Excellent customer service. Absolutely excellent.


  • (April 11, 2014, 12:34 am)

    Purchased two pieces of luggage for a couple of upcoming holidays particularly our trip to China, it will be almost 3 weeks long and we will only be allowed a single piece of luggage and must stay within a 40lb limit. We had been looking for light weight luggage for quite some time and found some with a advertised weight of 8.4lbs, which is about 4lbs lighter than the luggage we currently have; this doesn’t seem significant but can be when you are packing clothing and accessories. The store clerk used an inexpensive hand scale to weigh one piece and it weighed 9.4lbs, we assumed her scale was just off and decided we would take it and weigh it when we got home, unfortunately it did weigh 9.4lbs not the 8.4lbs as it was advertised on the luggage tags. I know the difference is only a pound but it was the deciding factor in purchasing the luggage in the first place. I contacted the company and a very nice customer service woman answered and sent my complaint over to management in Toronto, well to make a longer story a little shorter, the company was very apologetic, they will be reprinting all of the advertising and redistributing to the stores that carry the model. They also sent us off some new luggage which also weighs in at 6.17lbs, yes more clothes can be packed, and I received the new luggage the very next day.
    My point here is that yes there are still companies that believe in good customer service, I never expected to receive new luggage, I volunteered to return the already purchased overweight luggage but was told to keep that also.
    This is one of the reason I am writing this review, this is a company that deserves to receive a good review. We also own a number of other pieces of luggage from this company and it has lasted for years, some I can’t remember how long we have had it, so the product is also worth the review.

    Thank you for your excellent customer service, it is nice to see a company who remembers that a happy customer is good for the bottom line.
    Thank you
    Laurel Hammer

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