Category: | Florist, Store, |
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Address: | 4818 Rue Sherbrooke Ouest, Westmount, QC H3Z 1G8, Canada |
Postal code: | H3Z 1G8 |
Phone: | (514) 488-3555 |
Website: | http://flore.qc.ca/ |
Monday: | 9:00 AM – 6:00 PM |
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Tuesday: | 9:00 AM – 6:00 PM |
Wednesday: | 9:00 AM – 6:00 PM |
Thursday: | 9:00 AM – 6:00 PM |
Friday: | 9:00 AM – 6:00 PM |
Saturday: | 9:00 AM – 5:00 PM |
Sunday: | 12:00 – 5:00 PM |
I am very disappointed with this company. I place an online order for Mother’s Day for my mother and aunt, I provided Mr. Denis with my credit card information. He originally wanted it by email, but I asked if I could provide it by phone, which he called me and took it. That gave me the impression that my order was placed. However, I did not get a confirmation email of my purchase nor a call back to say they were busy and could not proceed with my order or that it will be delivered later. There was no customer service at all, I would have understood if I were provided with some explanation. It really is disappointing because I wanted to provide my mother with flowers for Mother's Day seen as I do not live close to her and put a smile on her face because of everything that is going on right now, as my mother is a nurse.
Update Mr. Denis, contacts me today after I sent an email saying I would like to cancel my order, explaining that it was a crazy day yesterday and that he apologize and would give me a discount on my purchase. Which I accepted as the flower was already supposedly ready and he will be deliver it personally today.
I have purchased flowers as gifts, for funeral arrangements, and for myself at this florist, over several years. Flore in Westmount are my go-to place when in Montreal ... not inexpensive but superb freshness, distinctive beautiful arrangements and attentive service. I have travelled extensively and love to buy fresh bouquets... this rivals and surpasses some of the best shops in Paris, London, Toronto, etc. Exceptional service and value. A neighbourhood gem.
Beautiful & original arrangements, friendly staff. Owner even delivered flowers at my place because I could not come down to store. Recommend the place at 110%.