Tour+Med travel insurance / LS-Travel

We purchased Tour+Med travel insurance to cover us for spending the winter at our home in Florida. We wanted Covid-19 coverage which our regular insurance company would only provide up to $200,000. We felt very comfortable going with the $5 million offered by Tour+Med.

While in Florida my husband needed to go to the Emergency Room at the local hospital. I called Tour+Med ahead of time as specified in the policy. They were helpful and sympathetic. The next day they called to follow up and see how my husband was doing. I told them that he needed to see a specialist in a few days and was told that would be covered as well. I received several follow-up phone calls and always felt that his welfare was top-of-mind from the Tour+Med representative and that they were doing all that they could to smooth the way with the doctors that we were seeing – such as pre-authorizing payment to them.

Subsequent to this experience, we decided to stay in Florida a month longer than originally planned. I called Tour+Med to see if they would extend our coverage (and felt a little concerned as we had made a claim). The extension was completed in less than 10 minutes and we enjoyed an extra month of sunshine. Thank you!

Once we were home, we needed to submit a few charges that could not be direct-billed. We received a cheque promptly from Tour+Med and everything was paid in full.

We simply cannot say enough good things about Tour+Med. They were a pleasure to deal with throughout our experience. We tell our friends and family, “Do not hesitate to buy travel insurance through this company. They are the BEST!”

I work there!

Very competitive price and excellent service when we are traveling.

best service and best prices !