Category: | Point of interest, Establishment, |
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Address: | 3400 Boulevard Industriel, Sherbrooke, QC J1L 1V8, Canada |
Postal code: | J1L 1V8 |
Phone: | (819) 346-8493 |
Website: | http://www.dettson.ca/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Amazing customer support. They show a real desire to satisfy the end-user, not forcing you to interact only through their dealers.
After having repeated issues with the boiler we had purchased I reached out to Dettson's Customer service. After speaking with them they have made everything right through exceptional customer service and honoring the warranty they provide.
I have been a customer of Dettson for the past 17 years. They make amazing products. Along with keeping my family warm for many Canadian winters they have outstanding customer service. In particular John Suddably went beyond what I had expected and really came through to make things happen when needing recent customer service. Great company, great people!
As the President of a progressive home builder of Net Zero Homes in Ontario we have installed a number of the Dettson units and have been thrilled with their products and service thus far. Nice to see a manufacturer who is so invested in R and D.