Roulottes Prolite

Awesome products and staff

Had some problems that were completely remedied by the Manufacturer and the Dealership and I am completely satisfied with the results

Be very vigilant with inspection and regularly re-caulk the window seals, especially the rear that must deflect flow off the roof. As we learned, a single, small infiltration can cause major, not readily apparent damage to the wood in the walls and floor. Also, never agree to a trade-in value until the Prolite tech does a thorough damage inspection. We faced a major and unexpected damage surcharge when taking delivery of our new Lounge. This was all in accordance with the contract, but nevertheless a shock and disappointment that could have been avoided, and could have affected our negotiations and final decision. Otherwise, the service has been excellent and attentive, including the unquestioned repair of some decals within the 5-year warranty. We loved our Mini, and our new Lounge looks great, with clearly more attention having been paid to its water tightness in the manufacturing process. We purchased the now-available waterproof storage cover for our Lounge and will be extra vigilant with maintenance of the seals over time. We still love and recommend Prolite trailers.

We experienced great, warm customer service. Small issues with our trailer were quickly resolved by the service department. Great thanks to Sebastian Allaire, the technician who worked on our unit. He answered all our questions and took time to give advice and demos. Very happy.