Multiple Awnings Inc.

We want to give a shout out to Jackie in the Customer Service Department. We were having an issue with changing the travel limits on our screen and she was very helpful in solving the problem. Her patience and friendly manner were great assets in helping us achieve a successful result. We love our screen and it has been an attractive and highly functional addition to our covered deck.

Very pleased with this Awning purchase

This motorized awnings turned out to be a fantastic purchase for us. Wished I found this company before. I’ve had two local companies that came out and provide estimates so I’m somewhat familiar with the process and what to look for. I then noticed that Costco.ca sells Multiple Awnings. Well, I was very excited and of coarse the price is sweet. After my research, I was in touch with Multiple Awning. Jackie answered my call and carefully helped answer my 101 questions. She proceeded to expedite after hours to send me fabric samples. Costco had a -20% sale so I needed to decide and choose colour etc.

We purchased the BRASILIA EUROPA - 16-ft. x 10-ft., Motorized semi cassette Acrylic Awning. It arrived with two scratches. I called Costco but I was not happy with the agent’s attitude so I called Jackie from Multiple Awning and she sprinted into action with great urgency. She was very attentive to detail and documented where and how the issue could have originated so its never duplicated. I gather that this company absolutely stands behind their product. I shop a lot on line and encountered good, bad and ugly customer service. Multiple Awning you rock~ Exceptional Customer Service and a top notch product which we will enjoy for years to come.

Thanks Jackie for being so patient with me and to help me out with the programming.

My five star review is for the Brazilia Slim awning I purchased and also for the 3 ladies who addressed my concern with their quick responses. Thank you Amélie, Marie-Annick and Noella!!

It is Multiple Awnings customer service, quality in materials and design that I feel 5 stars are earned. The slim design looks great when closed. Installation was easy. We did take their suggestion and rented a material lift to help the ease with installation. We want to buy another Multiple Awning. It is so much better than the Sunsetter brand!