Category: | Point of interest, Establishment, Food, |
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Address: | 2105 Rue de l'Industrie #105, Saint-Mathieu-de-Beloeil, QC J3G 0S3, Canada |
Postal code: | J3G 0S3 |
Phone: | (888) 660-6665 |
Website: | https://www.propolis-etc.ca/ |
Monday: | 8:00 AM – 6:00 PM |
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Tuesday: | 8:00 AM – 6:00 PM |
Wednesday: | 8:00 AM – 6:00 PM |
Thursday: | 8:00 AM – 6:00 PM |
Friday: | 8:00 AM – 6:00 PM |
Saturday: | 8:00 AM – 4:00 PM |
Sunday: | Closed |
Great inventory for professionals and hobbyists. Seriously knowledgeable staff. Decent shipping rates if you can’t make it to the store.
Updated - Issue got escalated to management and I was NOT double charged in the end.
====Original Review before Management got involved ====
I wish I could give this store 0 stars. Some of the worst customer service I have ever experienced.
I went to propolis to buy a queen. I had a terrible experience in that when I arrived I had to wait around for 90 minutes as the person who had taken my reservation had not noted that I would be coming by and they had shipped the queens to another facility.
I paid in cash for the queen.
6 weeks later Propolis called me to pay again for the queen. I contested and as I didn't have a bill from the transaction at the store, I am forced to pay a second time.
I cannot believe that a company like this expects to stay in business. I will never buy anything from them ever again and will advise anyone to be very wary of dealing with them.
Not bad, except for the bee sting on my forehead...lol!🐝
This place is awesome! Staff is super friendly! I was very well treated.