Category: | Furniture store, Home goods store, Spa, Store, |
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Address: | 1805 Autoroute Jean-Noël-Lavoie, Laval, QC H7L 3W3, Canada |
Postal code: | H7L 3W3 |
Phone: | (514) 228-7384 |
Website: | https://www.trevi.com/ |
Monday: | 10:00 AM – 6:00 PM |
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Tuesday: | 10:00 AM – 6:00 PM |
Wednesday: | 10:00 AM – 6:00 PM |
Thursday: | 10:00 AM – 9:00 PM |
Friday: | 10:00 AM – 9:00 PM |
Saturday: | 9:00 AM – 5:00 PM |
Sunday: | 10:00 AM – 5:00 PM |
Great staff, selections and pricing!
Nice big place. Their selection is big and they have a variety of products. I bought thermopump for my pool and they were professional. They know their products good. Sometimes the lines are long but it's not that bad. Overall it's a good experience
We purchased an 18 foot above ground Trevi pool in 2012. We live in upstate NY. The pool survived a micro burst storm and just tore the liner and cracked a top rail when the 500 lb tree limb was blown onto it. It was relatively easy ordering parts. My advice would to be order extra hardware (screws) and a few top panels. It has been a fantastic pool and still looks new after 8 years.
UPDATE:
This is an updated review (You can find below my previous review regarding the purchase experience). I started the SPA after installed, all went as expected. I had very small issues (like when of the lights not turning on, WIFI connectivity) but the support team was awesome, they came within 2 days to my house, they resolved all the issues on the spot, the light was disconnected inside the spa so they connected it, they replaced my WIFI module to make it work, they adjusted few things I requested from them, very professional team. All in all, I would certainly recommend Trevi as a place to purchase your SPA, I had a great experience pre and post purchase. One more thing to add, Katrin Roger did an excellent job all along the way and she responded promptly to my communication via emails. Thank you!
INITIAL REVIEW:
I was advised by a friend to visit this branch as I wanted to purchase a SPA and Katrin Roger was awesome, very friendly, and explained the steps entailed in the purchase. I'm looking forward to the installation day, and I hope it will be a great experience as the one I had at the store. Thank you!