Idéal Alignement Inc

Quick and easy service, brought both my cars in for an alignment.

Always be sure to get an alignment after steering components have been replaced.

Also remember to replace worn steering components before getting alignment.

Awesome! They don't just provide the service you pay for, they go way beyond expectations!

I've used their services twice. The first time they did they alignement and diagnosed some other issue with the suspension. My car had some other mechanical issue and one of their guys came by, did some magic and enabled me to get back home.

A few weeks ago I had to align the wheels on another car. They were almost done when they realized that one of the tie rods was not the right type. They allowed me to come back (once the tie rod was replaced) and finished the alignment for free.

I side swiped, a car in Montreal and the alignment got messed up. I needed to get it fixed asap. I went to Ideal Alignement they charged me over CAD 500. The mechanic told me he needed to replace wheek knuckle and tie rod, before he can do the alignment.
Today I went to a shop in Wisconsin and they told me that the tie rod needs to be replaced and it would cost me $400. They said that the tire rod was either never replaced or replaced with a defective part.
I do not know much about cars so I trusted these guys only to be severely disappointed.

Update: After I showed the paperwork from Ideal Alignement to the Sears Auto, they told me that the inner tie rod was damaged, not the outer one that Ideal Alignement replaced... Regardless, I paid $500 to get my car fixed and they should have taken care of all Alignement issues.. I don't know much about cars, but for a third party shop to point out something in the same spot, that was affected by a fender bender, without even me mentioning it to them, raised real concerns about the service at Ideal Alignement...I just want to point out that the mechanic at Ideal Alignement was very nice and courteous .. I just feel that maybe he should have been more thorough...