D&P Marchand Inc. - Sainte-Catherine

We have used D&P Marchand since 2004, on 4 different properties for complete home window replacements as well as garage doors and adding a new window through a brick wall. The team is very professional, and they are meticulous in their planning, explanations and execution of the work. The products are also top quality and we will continue to use their services for all future projects, big or small. Currently they are planning the work to replace all the windows in a duplex on the Plateau Mont-Royal!

Efficient service even during Covid19!!

Pros:
- Politeness by both customer service and technician.
- Honest on analysis and price.
- OK service.

Cons:
- Back-and-forth on trying to schedule first appointment.
- Waited almost an entire month from first appointment (analysis ~25 min.) until second (replace two operator hands ~15 min.). Which in meanwhile one of the windows remained slightly opened. So extra AC consumption and post-rainy days drying paid a role on this review.
- For payment, credit card info had to be provided by phone to customer service.

Overall, just a normal service.

Access by appointment only. Phoned concerning a part for my garage system. It was available for pickup. Efficient and effective.

Had a Garaga garage door and electric opener installed in Nov. Great job, competitive pricing, very satisfied with results.