DeWaard & Bode

Ethan and Jacob delivered our mattress and adjustable frame and set things up for us. They were very polite, courteous, and careful, among other good qualities. They helped explain the mechanisms associated with the bed and frame. They went the extra mile by putting the plastic on the mattress that was going out the door to its new owners. We worked with David at the store and found him equally pleasant and helpful to work with. He gave us lots of space when we needed iti and was available when we needed him. We appreciated the entire experience with employees of DeWaard & Bode. We were pleased that they didn't mark the prices up high and then deep discount them for sale prices. Their prices were the same low prices as the other places having sales on the same mattresses.

Great experience. Called, and they were willing to match Costco's price on a new LG stove. Processed the order immediately and had it delivered and installed in under 48 hours. Installation team was great - very professional. Overall one of the best appliance purchase experiences I've had. Note it was going to take 1-2 weeks to have it delivered by Costco or Lowe's (and Lowe's was more expensive). So a great local company that does price matching and quick delivery! Awesome!

We needed to buy six new appliances for our home. I'd already visited a number of other places in town and was fairly dialed in on most of the models we wanted and their "sale" pricing. I found Colin, the D&B sales person, knowledgeable, a good listener and easy to work with. After exploring these appliances with Colin and with seeing the pricing was very competitive we decided to go ahead and purchase all six appliances through them.

Right after the installs I noticed the washer and dryer were at different heights. I contacted Colin and he actually came out himself and corrected this right away.

Once we moved there was an issue with the washer. It was determined by their service department that we should go with another style washer. I selected a new set at the store and within a few days two delivery people, Allen and Josh, showed up to do the swap out. They took great care to not damage the doorways, doors or hardwood floors of our new home. This took special attention as the space in the laundry room is tight. These guys were very good.

The overall B&D experience was great. There are others not mentioned here that took the need for replacement very seriously and provided us with excellent customer service. I've found this outfit stands behind the products and service they provide and would go back there without reservation in the future.